Good Vibes Offering Customer Support 7 Days a Week for Holiday Season

Dec 10, 2012 2:00 PM PST

SAN FRANCISCO — Good Vibrations' trained and compassionate staff, Sex Educator-Sales Associates (SESAs), are on call seven days a week throughout the holiday season.

Good Vibes’ customer support is available seven days a week, Monday through Friday, from 8 a.m. to 8 p.m., and weekends 9 a.m. to 5 p.m., PST. The staff can be reached by dialing 1 (800) BUY-VIBE, or online via live chat support.

In 1993, Good Vibrations coined the phrase "Sex Educator-Sales Associate" as the job title for its front-line staff, which utilizes education in helping customers find and choose the products that will best meet their needs.

"We are proud of our highly trained and superior customer service and we want to take the stress out of holiday shopping for that special someone and answer our customers' questions accurately and compassionately. We are pleased to be extending our hours to better serve our customers and will continue to do so. No one online today can compete with our SESAs expertise," said Jackie Strano, executive vice president of Good Vibrations.

SESAs are trained to educate customers about the finer details of products, human sexuality and anatomy, as well as useful how-to tips and techniques to make sex more pleasurable. All SESAs are required to participate in an extensive training program taught by staff PhDs. This training is supplemented by readings and ongoing education that is continually updated.

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